¶ Multilingual Menu
What It Is and Why You Need It
The multilingual menu feature allows you to display dish names and descriptions to guests in their native language. Translations are added manually in the CRM administrative area and applied automatically—the guest sees the menu in the language transmitted by their device or selected in the storefront settings.
26 languages supported: English, Kazakh, Azerbaijani, Turkish, Serbian, Ukrainian, French, Estonian, Romanian, German, Armenian, Georgian, Uzbek, Polish, Czech, Portuguese, Italian, Greek, Russian, Spanish, Lithuanian, Indonesian, Latvian, Finnish, Norwegian.
What Can Be Translated
| Entity | Translatable fields |
|---|---|
| Item | Name, Description |
| Item Category | Name |
| Label | Name |
| Modifier | Name |
| Modifier group | Name |
| Item Parameter (Unit of Measurement) | Name |
Step 1. Open the Translation Windows
Translations are added directly inside the edit form of the relevant entity.
- Go to the Nomenclature section.
- Open any catalog item: product, category, label, modifier, etc.
- Click the 文A icon in the far right corner of the interface (the translation window will open).
Additionally, chips with flags of the added languages are displayed below the name field. Clicking a chip immediately opens the window in the selected language.
Step 2. Configure the Language List for Translations
-
Perform Step 1—open the translation window of the desired section.
-
Click the "Gear" icon in the far right corner of the interface (this opens your network's language settings window).
-
Add the required supported languages (by clicking on the field as shown in the image below).
One language must be designated as Primary — this is the language in which the original names are filled in (as a rule, the primary language is your region's language, which serves as the default language for your website's administrative area).
- Click the "Save" button.
Step 3. Fill in the Translations
- Click the desired language in the left panel—the editor will open on the right.
- Fill in the Name and Description fields (if available).
- The status in the upper right corner of the editor will show "Unsaved" until the changes are recorded.
- Click the Save button at the bottom of the window.
The primary language is marked with a Primary tag—it cannot be deleted, and its fields are also available for editing.
Deleting a Language from an Item
Click the delete button next to the language in the left panel of the translation window. This button is unavailable for the primary language.
How Translations Are Displayed to Guests
- If a guest opens the menu from a device set to en, they will see English dish names (if translations have been added).
- If a translation is not provided for a language, the original name in the primary language is displayed (fallback).
- The primary language (e.g., kz) always displays original values.
Frequently Asked Questions
Is it possible to translate the menu into other languages automatically?
Currently, translations are added separately for each item. Bulk AI translation is available via the corresponding tool in the translation settings for items with the status "Translation required." Translations into your network's supported languages will be added within 10 minutes.
The translation is not displayed on the storefront—what should I do?
Make sure the translation is saved (status ✓ Saved) and the language is added to the network settings. The storefront cache updates automatically after saving changes in the CRM.